Delete your Mosara account

Last updated: 21 September 2026

This page explains how to delete your Mosara cloud account — the account you sign in to for Premium sync — and what happens to your data.

If you use Mosara only on your device and never created an account, we hold none of your finance data. To remove it, uninstall Mosara.

Option 1 — Delete in the app

Open Mosara and go to Settings.
In the Cloud sync section, tap Delete cloud account.
Confirm by tapping Delete cloud account again.

Accounts that use only email or Google sign-in do not need to enter a password. Deletion needs an internet connection.

Signed in with Apple? If Sign in with Apple is connected to your account, you can delete the account in the app on Android, iPhone and iPad. When you delete it, Mosara will normally ask you to confirm with Apple and will try to automatically revoke Mosara’s access to your Apple account.

If confirmation with Apple is not available, you cancel it, or the automatic revocation does not work, the deletion of your Mosara account still goes ahead. After the deletion, the app may offer a “Manage Apple access” link. You can use it to check or manually revoke Mosara’s access at account.apple.com. This is optional and does not affect the deletion of your Mosara account.

If you never verified your email address, the delete option is not shown in the app — use Option 2.

Option 2 — Request deletion by email

Email support@mosara.app from the email address of your Mosara account (or tell us that address) and ask us to delete the account. The developer handles these requests manually and may ask you to confirm that the account is yours. Deleting in the app is the most complete way — it removes everything listed below automatically.

What is deleted

When you delete your account in the app:

Your Mosara account, including its sign-in details.
All finance data synced to our server, including its sync history.
Your devices’ sync registrations and your Premium status record.
Your customer record at our subscription-status provider — its deletion is requested automatically.

Deletion is permanent. You cannot sign back in to a deleted account or recover its cloud data.

What is kept

Data on your device. Finance data on your device is not deleted. It stays in the app and simply stops syncing. To remove it, uninstall Mosara.
Minimal technical records. Without a fixed deletion period, we keep a limited set of technical records needed to complete and confirm the deletion — such as a deletion record with your account identifier (without your email address or finance data), records of account emails we sent and of cloud data resets, and one-way hashed references. Technical records of account and subscription events may also remain with the service providers we use.
Support correspondence. Support correspondence is handled separately from account data and is not deleted automatically when you delete your Mosara account. You can contact support to ask us to delete your support messages.
Server backups. Encrypted backups made before the deletion may still contain your data. They are used only to restore the service after a failure and are currently kept without a fixed deletion period. See the Privacy Policy.

Your subscription

Deleting your account does not cancel a Premium subscription. Cancel it in Google Play (Payments & subscriptions → Subscriptions) or, for App Store purchases, in your Apple account’s subscription settings. If you keep the subscription, you can move Premium to another Mosara account with Restore; data from the deleted account is not brought back.

Only want to stop syncing?

Sign out instead: Settings → Cloud sync → Sign out. Your account and cloud data stay, your data on the device stays, and you can sign in again later.

Need help?

Write to support@mosara.app or visit Support.