Support

Mosara is a personal finance app for tracking income, expenses, budgets and goals on Android, iPhone and iPad. If you have a question or a problem, write to us.

To help us answer faster, please include your device model and system version, the app version (Settings → About the app) and a short description of what happened. For account questions, mention the email address you use in Mosara. Never send us passwords or backup passwords.

Premium subscription

• Manage or cancel on Android: open Google Play → your profile → Payments & subscriptions → Subscriptions. When cloud sync is active, you can also tap Premium in Mosara (Settings → Cloud sync).
• App Store purchases: manage or cancel them in your Apple account’s subscription settings (on iPhone or iPad: Settings → your name → Subscriptions).
• Premium on a new device: sign in to the same Mosara account. If Premium isn’t active, tap Restore.
• Refunds are handled by Google Play or the App Store under their refund policies.

Using Mosara on several devices

• Sign in to the same Mosara account with Premium on each device — data syncs between Android, iPhone and iPad.
• You can sign in with email and password, Google or Apple on Android, iPhone and iPad. If several sign-in methods are connected to the same account, you can use any of them to open that account. If you chose to hide your email address when signing in with Apple, your account uses an Apple private relay address, which remains separate from your regular email address.
• Without Premium, you can move your data with a backup file: create a backup in Mosara and restore it on the new device.

Backups

A password-protected backup can only be opened with its password, and a forgotten password cannot be recovered. Store backup files somewhere safe.

Account and privacy

• Delete your account — in the app or by email.
• Privacy Policy
• Terms of Use